Call Tracking

Do you want to take your call tracking to the next level and maximise your conversions? At eXprimeNet we offer a Call Tracking service that allows you to understand the real impact of your marketing strategies and improve the customer experience. We provide you with the tools you need to boost call tracking.

INCREASE IN CALLS

+10% – 15%

IMPLEMENTING CALL TRACKING

INCREASED CONVERSION RATE

+25% Conversion Rate

IN AN AVERAGE OF 12 MONTHS

Cost Per Lead Reduction

-20% in CPL

BY DETECTING EFFECTIVE CAMPAIGNS

CALL RECOVERY

+50% UNATTENDED
WITH AFTER-HOURS SERVICE

Very very very digital since 2005

More than 200 customers from all sectors

Call conversion rate

Compare the conversion rate of calls with other lead generation sources, such as web forms or emails, to highlight the importance of calls as a sales channel.

Attribution of income

Show how much revenue can be directly attributed to phone calls, demonstrating the financial impact of Call Tracking on the business.

Conversion rate by call origin

Analyse which channels or campaigns generate the calls with the highest conversion rate to optimise budget and resource allocation.

Marketing ROI

Calculate the return on investment of marketing campaigns that can be attributed through Call Tracking, demonstrating their effectiveness and profitability.

Increased sales

Call tracking has led to an increase in sales or conversions.

Improving customer experience

It provides faster and more accurate responses over the phone.

Retrieve missed or waiting calls

While you are on a call you may be missing other calls in queue. Now you can avoid missing calls.

After hours service

After hours users are still looking for information and making decisions. Collect out-of-hours calls and then contact those callers.

Call Tracking Experts

More than 15 years of experience

We have extensive experience in the planning, management and optimisation of call tracking systems. We work with companies in a wide range of sectors, sizes and countries.

→ We implement relevant and coherent changes.

Audience Intelligence & Research

How we generate good results through Call Tracking

Through the following Call Tracking process you will optimise the performance of your digital campaigns and increase and recover a high number of calls.
Step 1

Needs assessment

We start by understanding your specific objectives and needs in order to customise the Call Tracking solution to your requirements.
Step 2

Customised configuration

We set up the Call Tracking platform and establish traceable phone numbers for each relevant campaign or marketing channel.
Step 3

Integration with your existing tools

We will integrate the Call Tracking system with your marketing and sales tools to ensure a complete view of the customer journey and easy data management.
Step 4

Results and guidance

We show you what results we are generating through integrated tools and well-configured conversions. We target campaigns based on KPIs and above all taking into account what your business needs.
Step 5

Real time dashboards 360º

We connect all the data into dashboards that display information in real time. These dashboards are tailored to your needs.
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